Contact Us
Please visit our help pages for answers to some of the most commonly asked questions.
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Customer Suppport
If you have a question, please fill out the form below, email us at custserv@walthers.com, or call us Monday - Friday, 8:00am - 4:30pm CT at 1-800-4TRAINS (1-414-527-0770 for International).
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Product Support
Do you have a question about one of our products or need help finding an item? It's easy to contact product support - just send us an email.
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Donations
Do you have an upcoming event you'd like Walthers to support? Learn more and submit your donation request HERE.
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Parts & Warranty
Parts & Warranty can assist you with questions about parts, repairs, or warranties for all Walthers Branded Products.
To submit your request, please click here.
